Machines can process many information in a very short time

Assess customer data in real-time and collect key insights

During a change journey or when sourcing candidates, many organizations are today considering social competencies, also known as soft-skills.
Today, those competencies are important for human resources to better find the right job for someone and make sure that people are happy while at work.
Tomorrow, Percipion™ can be used to assess resumes or yearly employee reviews to get insight about those soft-skills and provide human resources with specific related insights.

Modernization is essential for many companies to keep ahead of the competition; changes will impact business processes and the workforce.
Work habits will change and be restructured. While some employees will adapt, others will suffer from this new situation and be stressed, anxious, and sometimes depressed. Those situations are critical and need to be managed with great care.
Percipion™ can be used daily to support human resources in preventing such situations.

Many organizations allow customers to provide feedback about their shopping experience and buying products.
For marketing purposes, the voice of the customer is assessed to reveal the needs that triggered the customer’s decision to buy.
Percipion™ can reveal those needs in real-time, provide valuable insights on each customer, and better personalize the shopping experience (online, push-ads).

Communicating with clients is crucial to making your enterprise grow and gain a reputation.
Today, sales services have to try harder every time to increase their prospects by giving speeches that fetch their attention.
Percipion™ can analyze your speeches’ emotional, sentimental, and dynamic content to help you fine-tuning your communication.

Customer support representatives have to take care of customer claims.
Today, incoming emails must be treated and assigned to the correct respondent to answer customers’ requests. It takes time and involves many workforce resources.
Tomorrow, Percipion™ can understand customer requests and assign them immediately to the right representative and taking care of those who are not satisfied.

Getting ahead of the competition is a daily challenge for many businesses.
Today, assessing the competition might sound hard to achieve. Enterprises need to better know what competitors are doing and why customers are attracted.
Percipion™ can be used to assess the competition and related voice of the customer messages in order to collect insights and help your company better understand what they like and dislike and support your future marketing strategies.

Today, good corporate communication is essential for a business to grow. It helps teams work efficiently, innovate, keep their morale up, and understand the enterprise’s values.
Otherwise, bad communication leads to a lack of focus, unhappiness, lack of innovation, and credibility.
Percipion™ can assess the emotional and sentiment content from internal corporate communication in real time so that it can be reviewed and fine-tuned.

Many people use social networks, blogs, or websites to post content and share their thoughts. But some messages are inappropriate…
Today, content moderators have to review and check many posts to decide whether or not these can be shared or have to be deleted. Their job is bothersome…
Tomorrow, Percipion™ can detect inappropriate content in real-time (illegal drugs, weapons promotion, violence, pornography, paraphilia, bestiality), raise alerts, and take action (EU DSA regulation).

On a daily basis, many people use messaging systems to communicate. Those systems are encrypted so that the privacy of our communication is respected.
Today, many criminals do use those systems to harm people and because communications are encrypted end to end, it is not possible to detect harmful content.
Tomorrow, Percipion™ can be used on the device itself to moderate content before it is send in order to avoid that inappropriate messages are sent.

While using social networks, most minors report being approached by someone they don’t know. During these interactions, they are tricked.
Today, pedocriminals are very active online and constantly looking for opportunities. They manipulate children using sophisticated psychological tactics to establish an emotional bond of trust with them and reduce their inhibitions to engage in sexually explicit activities. Those interactions are challenging to identify.
Percipion™ can proactively detect abuse in real-time, alert the child to protect him better, and preserve digital evidence for law enforcement authorities.

Many pornographic content is violent and is depicting extreme scenes where people are abused, raped, or tortured.
Today, on the internet, this type of content is accessible to children and teens and this should not be the case.
Tomorrow, Percipion™ can be used to identify multiple semantics related to pornographic content (from soft to extreme) and diverse forms of paraphilia (sexual deviations) including fetishism and BDSM and better protect people by preventing that this content is made available to minors.

Globally, we observe an unprecedented increase in the number of contents relating to sexual abuse of children available on the Internet.
Today, this kind of content has to be identified and processed by people to be moderated and removed. The content remains available to people during that time and can be seen and shared.
Tomorrow, with the help of Percipion™, organizations could identify illegal content related to pedocrimes in real time and help moderators.

Since the advancement of the Internet, scamming has evolved and become more frequent.
Today, scam romance and blackmailing, such as Sextorsion, ruin the lives of many people and profit from their perpetrators.
Percipion™ can identify semantics related to specific and common scamming “best practices” including vulnerable persons, the need for money and Blackmails as well as those related to the psychological tactics used to harm victims, including empathy, mysticism, promises, feelings, specific needs and confidence in order to identify scams and better protect people.