Sales & Commerce
Percipion™ can be used to assess aggregated customer data to empower sales professionals gain a comprehensive understanding of prospective deals by providing sales teams with data-driven psychological insights about the quality of the client relationship and better support deal qualification and drive growth.
You will find below some examples of business use cases that can be modernized using Percipion™. For those use cases, we have created a special functional bundle (yellow). For more information, please refer to our pricing page.
Use cases
Percipion™ can be used on daily basis to modernized up to 47 use cases across the enterprise. Below, some specific examples related to the sales and commerce capability.
Lead maturity level
Identify scammers
A month with Alex
Alex is working for an American multinational information technology company selling servers, storage, and networking hardware as well as dedicated professional services.
Each month, Alex has to update his sales pipe and present to his manager his understanding of his prospective deals by taking into account the evolution of the client relationship.
Today, to do this, Alex has to read emails, notes and reports in order to better qualify the maturity level of his prospects and then update his monthly report with these insights. This is taking a lot of time.
Tomorrow, Alex could use Percipion™ to assess affective states, emotions and sentiments within aggregated customer data available within Salesforce providing him with valuable updated KPI’s about his prospects.